Homeowners in Rockwall, TX

Homeowners FAQ

Questions we get from homeowners

Q01How much will the work on my property cost?

We give a firm number after walking the property, never a phone ballpark, because the soil, access, and what's actually underground change the job. The estimate is free, there's no obligation, and the number you sign is the number you pay unless you change the scope.

Q02Is my job too small for you?

No. A single French drain run, one shed teardown, a culvert set, that's normal work for us, not a favor. The small jobs the big contractors refuse are a steady part of our week, and they get the same walk-through and firm quote as anything else.

Q03Will heavy equipment tear up the rest of my yard?

We size the machine to the lot, a mini-excavator through the gate instead of a crawler over the curb, and plan the route in before work starts. Driveway, sod, sprinkler lines, and the neighbor's fence get pointed out and protected.

Q04Why does my yard flood when the neighbors' don't?

Usually grading. On East Texas clay the water can't soak in, so it obeys the surface: if your lot sits lower or the builder's grade points the wrong way, you collect everyone's runoff. The fix is a regrade and a drain path to a real outlet, see standing water that won't drain.

Q05Do I need a permit for work on my own lot?

Inside city limits, sometimes, drainage that touches the street ditch, tree removal in cities with protection ordinances, demolition. Rural lots are usually permit-light. We check what your address actually triggers and handle the sequence, so it's never your homework.

Q06How long will the job take?

Most residential jobs, a drainage run, a shed demo, a pad for a shop, finish in one to three days once we start. Weather moves dirt schedules on clay, so we give you an honest window up front rather than a date we'd have to break.

Q07Do you haul everything off when you're done?

Yes. Demolition debris goes to a licensed facility, spoil dirt gets hauled, stockpiled, or regraded on site, your call, and the site gets left graded clean, not scraped and abandoned. What happens to the material is agreed at the estimate so there's no surprise on job day.

Q08What should I have ready when you come out for the estimate?

Just be able to show us the problem and point out what you want protected. If you have a survey, plat, or builder grading plan, great, but we can work without one. Knowing where your sprinkler lines and septic runs sit saves time; 811 handles the buried utilities.